Dynamic Training Services
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Stress & Resiliency
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Peer Support
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Crisis Intervention
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Conflict & Grievance Resolution
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Interpersonal Dynamics
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Workplace Diversity
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Bullying & Harassment
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Change Management
Dynamic Training Services > Peer Support Training
Peer Support: Support given by members of an organisation or group to colleagues, or others within that group who are affected by stress.
Peer Support programs are well documented as a sound strategy to reduce organisational risk while promoting employee well being, morale and satisfaction in the workplace. Through training and formalising of the informal support networks that exist in workplaces, Peer Support enables immediate support for employees experiencing the stress of day to day life or such created by critical incidents. Since 1986 the Emergency Support Network has provided over 80 organisations with Peer Support services and products across Australia, New Zealand and internationally. Recognised as the experts in Peer Support, the Emergency Support Network can offer your organisation the opportunity to enhance your people risk management. Access brochures on our:
Enquire now about our current training workshops in:
- Peer Support Officer Training
Imagine having people available to provide immediate support to distressed employees? Many organisations have found value in having specially trained staff to assist colleagues in times of stress or difficult situations. Peer Supporters are an important risk management strategy and assist organisations to enhance employee well being. A Peer Support program enables employees who generally support other staff to be trained and recognized for this voluntary role. This workshop will equip potential Peer Supporters with the skills to practically intervene when employees experience stress or have encountered a critical incident.
- Peer Support Refresher Training
You made the initial investment in setting up a Peer Support Program, now it’s time to maintain these valuable resources. Ongoing peer support training offers advanced skills across a range of areas, from advanced communication skills, emotional defusing tactics, crisis response to dealing with workplace stress. Advanced sessions are customised to enhance the skills and capacity of your Peer Supporters, as well as acknowledging the essential work that Peer Supporters do. The sessions assist in re-energising and maintaining your program and investment.